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Process Overview

When your child's health and well-being is at stake, we want to make sure you are making the most informed decision about your diagnosis and treatment plan. Cleveland Clinic's MyConsult Online Pediatric Behavioral Health Consultation service connects you to the expertise of top Cleveland Clinic psychologists without the time and expense of travel.

If you need assistance at any time throughout the process, our MyConsult Clinical Operations Staff of registered nurses is here to help you.

What is included in the Second Opinion Consultation?
  1. Our staff psychologist will review all of your information and author a comprehensive second opinion report. In some cases, the physician will consult with colleagues regarding your case prior to completing the second opinion.

    The report will include:

    • A review of the diagnosis (and an updated diagnosis, if applicable)
    • Answers to all of your submitted questions
    • A review of treatment options and alternatives

  2. We understand that you may have more questions after reviewing your second opinion report. That's why we give you the option to submit three questions in response. Your questions will be answered and posted as an addendum to your report within your secure MyConsult account.
How do I request a Second Opinion?

MyConsult was created as a five-step process to ensure that we receive all of the information needed to create comprehensive second opinion report.

To request an online behavioral health second opinion from Cleveland Clinic, you will first need to register to use our secure site, establishing a secure username and password for the MyConsult website.

  1. Requestor and Patient Information
    Patients are able to authorize a requestor to complete the MyConsult process on their behalf.

  2. Medical Questionnaires
    The patient consent form must be signed by a parent or legal guardian and submitted to the MyConsult Office. Once this form has been received by MyConsult, the behavioral health questionnaire will be emailed to the designated parent, teacher, and healthcare provider for completion.

  3. Required Materials
    In this step, you will collect and submit all of the required medical records and consent forms. We also offer a convenient medical record collection service through Health Advocate.

  4. Payment
    Due to nationwide insurance regulations regarding second opinions, the MyConsult program is not covered by insurance or Medicare. We accept payment by most major credit cards or certified U.S. bank check or money order.

  5. Final Submission
    You will be able to review all of the information you have submitted prior to sending your request to the MyConsult Clinical Operations team.
Learn more about MyConsult