How MyConsult Online Second Medical Opinion Can Help You

CIGNA International has partnered with the internationally-recognized physicians of Cleveland Clinic to offer covered participants and their dependents access to a special, online medical second opinion program through Cleveland Clinic's MyConsult. Using the Cleveland Clinic MyConsult Online Medical Second Opinion program, CIGNA International participants may request online medical second opinions for a wide range of life-threatening and life-altering diagnoses. MyConsult Online Medical Second Opinions are rendered within 10-14 business days from the time all required materials are received and reviewed by the MyConsult triage nurses, and are delivered in a secure environment designed to protect patient privacy. Payment for the MyConsult Online Medical Second Opinion program is covered by CIGNA International, with CIGNA International reserving the right to recover payment from covered participants for applicable co-insurance coverage or deductibles when appropriate.

As an eligible participant with CIGNA International medical coverage, we invite you to utilize this valuable healthcare resource for yourself and your covered dependents. Non-CIGNA International members may also use the MyConsult Online Medical Second Opinion program by visiting the public Cleveland Clinic's MyConsult Web site at www.eclevelandclinic.org, where payment for requested services may be made using a major credit card (MasterCard, Visa, American Express, or Discover), certified bank check, or money order.

Please Note: CIGNA International coverage for Cleveland Clinic's MyConsult Online Medical Second Opinion program is limited to those costs directly related to service, and does not include additional costs you may incur should you choose to undergo additional medical testing, or to pursue a recommended treatment plan. Patients wishing to pursue any treatment plan are encouraged to contact CIGNA International to determine eligibility prior to obtaining treatment. Please check your CIGNA International ID card or plan description for detailed contact information.

To begin the second opinion request process, go to the MyConsult button right below and click "Click Here To Begin." The MyConsult Online Medical Second Opinion portion of this Web page contains options for requesting your expert medical second opinion, detailed information about the MyConsult program in our "Frequently Asked Questions" section, and an animated demonstration of the process available by clicking the appropriate menu item.

Learn More About the MyConsult Benefits Program

Click here to learn more about the GE sponsored web portal designed to help employees easily reference information about the Cleveland Clinic and their MyConsult Online Medical Second Opinion program that is offered covered benefit to all GE employees.


 

 

Join us for a free demonstration

Interested in learning how to submit a MyConsult request? Join us for our free online tutorial sessions held Mondays at 4PM EST. To "attend" a session, email a request to myconsultwebinar@ccf.org We'll send you a special call number and instructions for joining us.

 

 

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